Returns

Try your purchase on in the comfort of your own home and let us know straight away if you’d like an exchange or refund and we will be happy to oblige. All items must be returned in their original and unworn condition with tags attached. Returns that do not meet our policy will not be accepted.  

We ask to refer to the size guide before buying to get your perfect fit. Feel free to message us if you’d like more guidance.   

RETURNS POLICY 

Full price items: 

Salt Murphy agrees to offer a refund/exchange within 14 days of receiving your order. *Please note that original shipping costs are non-refundable. *  

 

Temporary Promotion: 

(Black Friday sales, Cyber Monday sales, Boxing Day sales, After pay day sales, 20% off tanks) 

Salt Murphy agrees to offer a refund/exchange within 14 days of receiving your order.  

 

 Final sale items: 

Salt Murphy does not accept returns on final sale items. This includes individual items that have been bought at a “final sale” or at a reduced or discounted price (more than 20% off).  

 

Faulty items: 

Please reach out to our customer care team at info@saltmurphy.com within 14 days of receiving your order.  

Please note each order is only eligible for 1 exchange or 1 return. Salt Murphy will not accept returns/exchanges outside of the 14 days from delivery deadline. 

  • All returns will be sent to our distribution center in Hong Kong 
  • Original shipping costs are non-refundable.  
  • You will be provided with a prepaid returns label when you follow the returns portal steps below.  
  • The cost of return shipping will be deducted from your refund. Please refer to the return cost guide below. 

Country Name 

Currency 

Returns charge 

United States 

USD 

10 

Australia 

AUD 

20 

United Kingdom 

GBP 

10 

Germany 

EUR 

10 

France 

EUR 

10 

Canada 

CAD 

20 

Netherlands 

EUR 

10 

Italy 

EUR 

10 

Mexico 

MXN 

300 

Spain 

EUR 

10 

Switzerland 

CHF 

10 

New Zealand 

NZD 

20 

Hong Kong 

HKD 

100 

Singapore 

SGD 

20 

Japan 

JPY 

2000 

Ireland (Republic of) 

EUR 

10 

United Arab Emirates 

AED 

100 

Belgium 

EUR 

10 

Taiwan 

TWD 

500 

Sweden 

SEK 

200 

Qatar 

QAR 

100 

Denmark 

DKK 

100 

Norway 

NOK 

200 

Poland 

PLN 

100 

Korea (South) 

KRW 

20000 

Greece 

EUR 

10 

Israel 

ILS 

100 

Czech Republic 

CZK 

300 

Saudi Arabia 

SAR 

100 

Brazil 

BRL 

100 

Rest of EU 

EUR 

10 

Rest of the World 

USD 

20 

 

Lodge your return below by following the steps within the portal:

Please ensure that the order ID includes the #.